Emergency Call – and Service Coordination Center

Our emergency call and service coordination center is an intelligent safety concept with the perfect cooperation between human and technology. The connection between your alarm system and our coordination center allows us to react immediately in case of an activated alarm. Our special trained staff will be at the location where the alarm started in a guaranteed period of time. Depending on the situation we will also alarm the police, fire brigade, ambulance or a contact person of your choice.

A connection to our coordination center is possible for the following alarm systems:

  • Fire alarm systems
  • Burglar alarm system
  • Hold-up alarm systems
  • Video surveillance systems
  • Failure indication systems
  • Emergency call systems

The following transmission protocols are available:

  • Telim (analog 10 Baut)
  • Digifon
  • VdS 2465 ISDN (HDLC, GSM, GPRS)
  • VsD 2465 TCP/IP (encrypted or unencrypted)
  • SIA + Contact-ID (analog)
  • SIA + Contact-ID DC 09 (TCP/IP)
  • Jablotron (TCP/IP)
  • Vanderbilt SPC (TCP/IP)
  • Climax (TCP/IP)
  • Text message (BasiSignal)
  • Email (BasicSignal)
  • TWG including phone number transmission
  • ELAS iConnect via IP
  • Libify
  • Heitel Video
  • Frontel Videofied
  • Bosch Video Cloud
  • Axis Video via Morphean Cloud
  • Aufzug Amphitech
  • MS AG Aufzug via IP IMK040 transmission tool (implementation from PSTN to GPRS)

WeWATCH Security is your experienced business partner for an emergency call - and service coordination center.

Contact us if you want to connect your security alarm systems with our emergency call- and service coordination center or if you have any questions about the topic.

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